Scandinavian Airlines giving away inaccessible trip to Japan
Sunday, November 6th, 2005Some days ago Scandinavian Airlines sent out this e-mail inviting everybody to take part in the ultimate Sudoku Challange. One was asked to “Play our fun and easy Sudoku game online”, entering into a draw to win, among others, a trip to Japan.
For users of screen reading software, the online game though was not half as “easy and fun” to play as promised. The Macromedia Shockwave driven web page would reload again and again and it was just not possible to even read the entire instructions without going insane first.
Worst of all: When trying to make a note about the inaccessibility of the game on the SAS Contact Internet Support page, the form would submit, but result in an empty page. No thank you, no confirmation, not even an error message would show up and I must assume that my message, although sent three times, never arrived over there.
In the end, I re-sent my Sad Feedback using all email addresses I could find in the “Challange” Invitation. But who knows how many of these inboxes are actually being checked?
So, if any SAS Staff should read this post: Please make sure your web pages gets a little face lift in terms of accessibility, Thanks…